Technology

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When to engage an outside design team

Design provides value to a business at any stage, but there are specific points in your company or project where engaging with a design...

Could cloud computing save your business?

With cloud-based applications and services becoming more prevalent, you may be asking whether it’s the right choice for your business. It may just be. Here...

Service Express names Kim Randers Chief People Officer

Service Express has named Kim Randers Chief People Officer, joining the company's executive team. In this role, he will focus on developing and evolving...

How to spot and avoid phishing scams

With more and more criminals exploiting the convenience, speed and anonymity of the internet to commit criminal activities, cybercrime is an ever-growing threat that...

What are the business applications for mobile discovery?

There is so much technology splashing across our lives that sometimes it's hard to sort the irrelevant from the relevant and the silly from...

Frankenstein’s monster and IT upgrades

Victor Frankenstein was not a standards guy. The mad scientist built his monster from spare parts Igor found lying around. At the end of a...

Project management’s place in SMB IT projects

Project management is often thought of as superfluous or even a burden in the world of small business technology projects. SMB technology is frequently driven...

Are you STEM savvy? Should you be?

Take this short quiz and find out: 1. Do you know what the acronym STEM stands for? 2. Do you use technology in your day-to-day life? 3. Do you...

How connectivity affects productivity: Thoughts from a baby boomer

My kids have no idea. My children grew up in the '90s and early 2000s, and I watched with amazement as they taught themselves how...

Improve people productivity first

Technology marches on and impacts personal and business productivity and efficiency. Two recent books and stories point to that impact. Can you imagine a smartphone-enabled...

Health care workforce fading behind patient demand

Some of the biggest areas of concern about health care include financial accessibility, physical accessibility, quality and cost. The health care workforce is of...

Does your business have a leaky disaster-planning umbrella?

Hurricane Sandy flew in and out, leaving a trail of hyper-caffeinated weather people in its wake. Sadly, it also left havoc and human suffering as...

Steps to disconnect from technology

As a partner at an IT firm, it will come as no surprise that I’ve reached a point of “hyper-connectivity” in my life. Technology obsession With...

Good problems: Business growth and a cloudier IT future

West Michigan’s economy is back, and Grand Rapids is now the place to be. We were most recently ranked the No. 3 city in the...

AMP pages: What are they and how do you use them?

There are some really interesting changes going on in the web development world. Recently I traveled to Fort Lauderdale, Florida, to speak at the South...

What happens after technology collides?

Andy listened to a podcast while driving to work. After he arrived, he checked his work email, edited a few documents and accessed his...

What will you find in the cloud?

Many small- to medium-size businesses use a traditional local client-server infrastructure, but they could show significant advantages by employing cloud technologies. Local technology A local client-server...

Your 5-point password checklist

Password management is quickly evolving into biometric and two-factor authentication. I unlock my smartphone with my (biometric) fingerprint or a personally known pattern. Certainly,...

Protect your business from identity theft

Your small business is at risk of substantial loss due to cybercrime. Social engineering and phishing are two cybercrimes that threaten both your business’ and...

Data protection by design: The new standard

If you’ve built a new website in the last few years, you might have heard of the concept “mobile first,” which encourages you to...