What is your sales voice saying to you and to others

I was recently at Washburn University in Topeka, Kan., giving a seminar sponsored by Sales & Marketing Executives International. I had scheduled an informal logistics...

The things you decide direct your future

I recently met an interesting man named Dr. Thomas Mooney. He is a psychologist who uses the methodology espoused by well-known psychologist Albert Ellis...

P20 education is top priority

More than 600 individuals representing communities from across the state attending the West Michigan Policy Forum heard extensive discussion on almost a dozen issues...

At best industrial economy is now drifting sideways

Flat. In last month’s report, we reported the industrial economy in the Greater Grand Rapids area had slid into the minus column. Fortunately, this...

Creating an internal sales mastermind to make more sales

Calls not getting returned? Prospects telling you your price is too high? Prospective customers asking for three bids? Unable to get to the real...

The softer side of business when process trumps outcome

“If the relationships matter, then process trumps outcome.” — Greg McCann Greg McCann, a nationally recognized family business consultant, spoke these words at a...

The talent driver in economic development

When you ask most people what springs to mind first when thinking about economic development, they may say ¡§financial incentives to make the project...

Policy Forum brings bright minds to the discussion

The West Michigan Policy Forum this week is being conducted amidst some of the best economic news the state has seen in a decade....

These days global sales needs are local sales needs

I’m traveling to Warsaw, Poland, next month to deliver two public seminars. After a couple of Skype interviews, I discovered that although the United...

Fair versus equal legacy planning with a family business

Planning for the succession of a family business can go beyond a discussion of equal versus fair. Should the business be transitioned now or...

Keep this in mind when doing business internationally

It’s becoming more and more difficult to find a closely held business that does not have some international aspect. Expanding business internationally can be...

Specialized Business Docket is earning its keep

It is rare that business owners and attorneys meet in glad circumstance. The Business Journal this week reports on the first six months of...

HR professionals face challenges with aging work force

For those of you who have been around the business environment for a while, you might recognize the evolution of that functional organization that...

States exports continue to rise but future looks bleak

At the national level, last year economic growth was anemic, unemployment high and exports of goods surged. In 2011, the nation’s GDP — a...

Retail sales and forecasts slip but remain positive

LANSING — Michigan retail sales and forecasts stalled in June but continued to show improvement over last year, according to the Michigan Retail Index,...

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AUGUST 8 ISSUE

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