Family Outreach Center digitizes files with $278K grant from W.K. Kellogg Foundation


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The Family Outreach Center is making its files digital, thanks to a $278,000 grant from the W.K. Kellogg Foundation.

The local nonprofit aimed at promoting healthy family living in Grand Rapids’ inner-city neighborhoods is going to use the three-year grant to transfer all of its physical files into a digital format.

Veneese V. Chandler, CEO of Family Outreach Center, said the group submitted an application to the Kellogg Foundation in August, asking for the support to electronically systemize its clinical records.

Chandler said although this move was done in preparation for the requirements contained in the Patient Protection and Affordable Care Act, commonly referred to as Obamacare, conversion to a digital format is better all around and is something she would have wanted anyway.

“We serve a low income, often marginalized population who frequently do not have health insurance,” she said. “About 50 percent of the people who come in don’t have any kind of insurance, so we have to be positioned to help these individuals connect with not only mental health, but primary care services as well.”

Family Outreach also will use the money to install Qualifacts Carelogic, a comprehensive clinical and financial management software system. The grant will also provide Family Outreach with mobile support, she said, allowing the workers to stay connected in the field.

“The Kellogg Foundation supports a lot of worthy causes, not only in Grand Rapids and Kent County, but also around the county, so we are honored that they viewed the grant and we are thankful,” Chandler said.

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