The Ottawa County Department of Public Health developed a patient and contact tracking application to stay ahead of COVID-19.
Utilizing the workflow program Onbase, provided by ImageSoft Inc. in Southfield, the health department built the patient and contact tracking application in just over a week. The app integrated a survey for patients, geographic monitoring and Michigan’s Disease Surveillance System.
Ottawa County immediately began surveying new patients, tracing contacts and high-risk populations, and building an interconnected public health community of nurses, epidemiologists, environmental health professionals and more to help flatten the curve.
The health department reported the following successes as a result of using Onbase:
- 91% of more than 20,000 surveys saved 2,800 patient care hours
- Nurses prioritize cases and immediately identify urgent patients
- Real-time dashboards increase visibility and patient monitoring
- Seamless integrations with ESRI produce stronger tracking analytics
- Remote access and collaboration for OCDPH’s team
- Remotely connect isolated patients with medical resources
- Public-facing, real-time reporting dashboard
- Scalable system seamlessly adjusts to evolving needs
- Sustainable, wide-applicable digitalized operations
The tracker is now publicly available and being used by other counties. ImageSoft also developed a cloud-based version that can be used by anyone, even people who are not Onbase subscribers.