Hospital ranks among nation’s ‘Top 100 Hospitals’


Holland Hospital serves communities in Ottawa and Allegan counties with its 189-bed main campus and off-site locations. Photo via

For the 10th time, a hospital in the region is considered one of the top 100 hospitals in the nation.

Truven Health Analytics in Ann Arbor, a health care data and analytics provider, said yesterday that Holland Hospital is one of the best overall performing medium-size community hospitals in its annual “Top 100 Hospitals” study.

10 years of recognition

Dale Sowders, president and CEO at Holland Hospital, said to receive the recognition 10 times is rather significant, and the hospital takes seriously the challenge to continue to improve its delivery of care.

“It is very difficult for a hospital after they win their first award to go on to get a second or third,” Sowders said. “You have an outside body comparing you to thousands of other hospitals, and you are recognized not only at the very high level, but consistently at that very high level.”

Patti VanDort, chief nursing officer at Holland Hospital, said as a broad-based designation, the study considers clinical outcomes, the facility’s position in the market, its continuing growth and operational efficiency.

“The focus on the clinical side is really about excellence. It is not just about being good enough, but really seeking excellence,” said VanDort, referring to the hospital’s strengths. “We don’t rest on our laurels. We are constantly looking at what is the best way to deliver care. It takes a lot of work.”

Other top Michigan hospitals

Three other Michigan-based hospitals are recognized by Truven Health Analytics in the 2015 “Top 100 Hospitals” study in the major teaching hospital category: Providence Hospital and Medical Center in Southfield, which has earned the designation seven times; University of Michigan Hospitals & Health Centers in Ann Arbor, which has earned the designation nine times; and St. Joseph Mercy Hospital in Ann Arbor, which has earned the designation seven times.

Higher profit, lower expenses

The “Top 100 Hospitals” for 2015 comprise major teaching, teaching, large community, medium community and small community hospitals across the country, which were identified as having financial stability, operational efficiency and excellent patient care.

This year’s study indicates that the top medium-size community hospitals have an 11-percent better performance than others on inpatient expense per discharge; top medium-community hospitals have the lowest median inpatient expense per discharge of any group at roughly $5,600; and top overall hospitals have a median operating profit margin of 14.4 percent, nearly 11 percentage points higher than others at 3.6 percent.

Based on the performance of the 100 hospitals recognized in “Top 100 Hospitals,” the study indicates that if all Medicare inpatients received the same level of care as the top-performing facilities, there would be an average saving of nearly 126,500 additional lives and approximately $1.8 billion in inpatient cost.


Truven Health Analytics’ annual study evaluated roughly 3,000 hospitals in several categories: clinical quality, extended outcomes, efficiency, financial health and patient assessment of care.

Each category was then broken down into key performance metrics: risk-adjusted mortality; medical complications; patient safety; average patient stay; adherence to clinical standards of care; expenses; profitability; patient satisfaction; Medicare spend per beneficiary and more.

Truven Health Analytics also reviewed public data from several sources: Medicare provider analysis and review data, Centers for Medicare and Medicaid Services and Medicare cost reports. 

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