Hospital ranks as a ‘Top 100’ hospital in U.S.


The 189-bed Holland Hospital serves communities in Ottawa and Allegan counties. Courtesy Holland Hospital

A hospital is representing the region in a national ranking of the top 100 hospitals.

Truven Health Analytics’ annual “100 Top Hospitals” study identified Holland Hospital as one of the top medium-size community hospitals in the U.S. The study is based on a database of nearly 3,000 hospitals.

Holland Hospital is the lone hospital based in West Michigan in the ranking, its ninth time earning a top-hospital position.

The 189-bed Holland Hospital serves communities in Ottawa and Allegan counties. The hospital has a network of more than 300 physicians and 2,000 hospital team members, including 550 registered nurses.

St. Joseph Mercy Hospital in Ann Arbor and Providence Hospital and Medical Center in Southfield also appear on the ranking in the major teaching hospitals category.

The study by Ann Arbor-based Truven Health Analytics evaluates hospitals based on facility-wide performance.

Mark Pawlak, vice president of ancillary services and quality at Holland Hospital, said the recognition is pretty remarkable, since it’s a complete dashboard of the health, effectiveness, safety and outcome measures for a hospital.

Pawlak added that the consistent ranking for Holland Hospital not only validates the work done by the staff, but it’s also a validation for the community that the hospital functions with “best practices” as part of its everyday operations.


The study is based on independent, quantitative and public data “to evaluate hospital performances on a national balanced scorecard.”

Truven Health Analytics compares hospitals within five groups, based on teaching status and size: major teaching, teaching, large community, medium community and small community hospitals.

The study is based on a set of performance measures across the hospital: mortality rate, number of complications, patient safety, average length of patient stay, clinical standards of care, expenses, profitability, patient satisfaction and more.


As a group, medium-size community hospitals are more effective than their non-winning counterparts: a significantly lower mortality index rate, 19 percent fewer patient complications, 28 percent fewer adverse patient safety events and 15 percent lower expenses.

Employers and payers are increasingly seeking hospitals that deliver higher quality, higher satisfaction and lower cost, said Jean Chenoweth, senior vice president at Truven Health Analytics.

The top hospitals are “strong, well-managed hospitals with consistently high performance,” Chenoweth said.

Chenoweth said that 59 percent of the top hospitals appear on last year’s ranking.

Truven Health Analytics has more than 2,000 employees globally and supplies “unbiased” information, analytic tools and services to the health care industry. 

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