Hospitals rate among ‘most wired’ in US


Michael Olgren. Courtesy Mercy Health St. Mary’s

Seven hospitals in the region are considered among the “most-wired” hospitals in the country.

The American Hospital Association’s Health Forum and the College of Healthcare Information Management Executives released the 17th-annual edition of “HealthCare’s Most Wired” this month, recognizing West Michigan hospitals among 338 organizations nationwide for their excellence in information technology.

Hospitals are recognized based on how well they’re adopting, implementing and leveraging IT in four areas: infrastructure; business and administrative management; clinical quality and safety; and clinical integration.

“Most Wired” hospitals in West Michigan

Battle Creek VA Medical Center, Battle Creek

Bronson Battle Creek, Battle Creek

Bronson Lakeview Hospital, Paw Paw

Bronson Methodist Hospital, Kalamazoo

Lakeland Healthcare, St. Joseph

Mercy Health St. Mary’s, Grand Rapids

Metro Health, Wyoming

Regionally wired

Dr. Michael Olgren, chief medical information officer at Mercy Health St. Mary’s, said the hospital has a fantastic staff of physicians, nurses and support personnel who eagerly use new technology introduced by the IT department.

“I am constantly asked questions such as, ‘When will we get this next new app?’ or ‘Can we have our electronic health records do this?’” Olgren said. “In just the first six months of this year, we have already added several new applications to improve patient care.”

William Lewkowski, chief information officer at Metro Health in Wyoming, said the organization is committed to providing the best experience for patients and clinical teams.

“The effective use of technology is key to that experience,” Lewkowski said. “Metro Health has always been a leader in the early adoption of technology.”

Survey results

The “Most Wired” survey compiled and analyzed data from roughly 741 hospitals and health systems, which represent more than 39 percent of all U.S. hospitals.

The survey reveals a number of facts about IT in health care: 94 percent are investing in privacy audit systems; 83 percent are investing in data loss prevention; 79 percent conduct incident-response exercises or tabletop tests annually; roughly 81 percent communicate with patients through email or alerts; and 76 percent facilitate orders and scheduling information exchange among providers through a physician portal.

For “Most Wired” organizations, 89 percent offer access to patient portals through a mobile application, which is up from 58 percent in 2014.

Other “Most Wired” in Michigan

Aleda E. Lutz VA Medical Center, Saginaw

Beaumont Health System, Royal Oak 

Henry Ford Health System, Detroit

Kalkaska Memorial Health Center, Kalkaska

Memorial Healthcare, Owosso

Munson Healthcare Cadillac Hospital, Cadillac

Munson Healthcare Grayling Hospital, Grayling

Munson Medical Center, Traverse City

Oakwood Healthcare, Dearborn

Paul Oliver Memorial Hospital, Frankfort

St. Joseph Mercy Oakland, Pontiac

University of Michigan Health System, Ann Arbor

West Shore Medical, Manistee

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