Network provider launches professional services division


US Signal in Grand Rapids says people are behind its more than 14,000-mile national data network. Courtesy US Signal

A data network provider has launched a new division to act as an extension of clients’ IT teams.

US Signal in Grand Rapids, which has eight data centers and more than 14,000 miles of national fiber, said last week that it has added a Professional Services division to its business.

The division provides various services to current and new US Signal clients: cloud migration; data transfer; creation and installation of virtual environments; infrastructure assessments; and onboarding.

The company has hired two employees for the division and is anticipating hiring more throughout the year.

Demand for IT assistance

The division was created in "direct response" to market demand, said Adam Kessler, head of Professional Services, US Signal.

“We recognized a gap between our existing service offerings and our customers’ need for assistance as they transition to enhanced cloud and data center solutions,” Kessler said.

“Over the past several months, we have received numerous requests for IT services, mainly around data center virtualization and data onboarding services.

“Since the Professional Services team is a customer-focused division, the team fulfills a direct need for additional IT staff members. Our customers are busy people, and they often find themselves stuck between workloads and a lack of staff to perform necessary IT functions."

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