Grand Rapids-based Applied Imaging stores some of its office technology hardware in a warehouse. Photo via fb.com
An office technology dealer is expanding its presence across the state, thanks to a merger.
Applied Imaging, which has its headquarters in Grand Rapids, said yesterday that it has merged with Hi-Tech of Petoskey.
Hi-Tech is an authorized Canon dealer that has served the northern Michigan business community for more than 30 years.
Hi-Tech transition and integration
Its owners, Gary and Betty High, plan to retire following the transition period, with Gary being available to handle special projects for the company from time to time.
According to John Lowery, president of Applied Imaging, the transition will be seamless for Hi-Tech’s customers, since Applied Imaging will occupy the same building and all of Hi-Tech’s employees will be integrated into Applied Imaging.
Additionally, Applied Imaging is also a Canon-authorized dealer and fully trained and certified on all products Hi-Tech represents.
“Customers can expect to see the same faces and not experience any interruption in service,” Lowery said.
Lowery said Hi-Tech customers will also have access to additional products and services through Applied Imaging, including a wider selection of copier and printer brands, as well as benefit from the dealer's expertise in document management, network design and managed network services.
Applied Imaging sells and services copiers, printers, document storage and retrieval products and software.
Manufacturers represented by Applied Imaging include Ricoh, Canon, Kyocera, Océ, Samsung, OnBase, Microsoft and more.
The merger expands Applied Imaging’s presence in Michigan leaving “only a few pockets” across the state where the company doesn’t have representation.
The company also has offices in Muskegon, Kalamazoo, Lansing, Novi and Traverse City.