Tech firm launches web platform for patient journeys


Courtesy OST

A local technology firm has launched a web platform for health systems to help patients share their care journeys.

After experiencing the challenges that come with communicating with family and friends during his daughter's chemotherapy treatment for a rare disease, Nathan Loding, a software developer at Grand Rapids-based Open System Technologies, or OST, decided to use his profession to devise a better way to keep friends and family updated on a loved one’s condition.

The result is CareCircle, a secure web-based platform that allows patients to provide updates on their health and share information with a select audience.

"When my daughter started treatment, we struggled with communicating updates to family and friends,” Loding said. “The existing platforms either lacked the privacy or functionality we needed. I knew there was a better way and that OST was uniquely positioned to make it a reality. That's how the idea for CareCircle was born."

CareCircle is owned and operated by OST.

The platform launched on Sept. 1 and has been piloted by an unnamed health care system.

CareCircle will work with health systems to offer a “plug-and-play” patient experience tool that can be branded for the system.

The platform is subscription-based.

CareCircle doesn’t currently support the ability to create a page outside of a health system.

"Nathan's first-hand experience, coupled with OST's 20 years of experience in health care information technology, helps customers understand that this is a patient-centered solution," said Laura Vaughn, product owner, OST.

"We're confident that CareCircle fills a void for health systems looking to expand their patient experience into the digital space."

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