The Rapid implements proactive cleaning measures


The Rapid has shortened its operations and service to minimize exposure risks of COVID-19. Photo via

UPDATE (9:02 a.m. March 20, 2020): The Rapid said it is limiting public access to Rapid Central Station, 250 Grandville Ave. SW, and closing Ehlers Amtrak Station, 440 Century Ave. SW, to the public until further notice on Friday, March 20 at 12:15 am to minimize the risk of COVID-19 exposure and transmissions. Please visit for updates.

The Rapid announced in a statement it is adopting new sanitary procedures amid the COVID-19 pandemic.

“We are continuously evaluating and updating cleaning procedures,” the organization said. “We are implementing enhanced cleaning and disinfection measures on all of our vehicles and facilities. These facilities include Rapid Central Station and platform, Kentwood Station, the Ellsworth Administration Building and the Wealthy Operations Center.”

The Rapid is taking the following measures:

  • Activated an internal COVID-19 Task Force that meets seven days per week to manage and maintain operations as this situation develops.
  • Activated an Emergency Operations Center on-site that is staffed daily.
  • Following CDC and WHO guidelines for preventative practices.
  • Remaining in contact with Kent County Health Department and Emergency Operations Center, the city of Grand Rapids Emergency Operations Center, and emergency personnel in East Grand Rapids, Grandville, Kentwood, Walker and Wyoming.
  • Procuring additional cleaning supplies and equipment and adapting cleaning procedures.
  • Canceling all public-facing events for three weeks, aligning with mandated school closures by the state of Michigan.
  • Producing and sharing CDC guidelines for preventative practices on The Rapid’s vehicles, as well as overhead announcements in both Spanish and English.

Additionally, vehicles are receiving nightly steam cleaning on all surfaces throughout the interior. A disinfectant is applied to the interior of the bus, then steam cleaning occurs. Additional cleaning of buses during service occurs at Rapid Central Station and Kentwood Station from 6 a.m.-10 a.m. and from 2 p.m.-6 p.m.

“It’s important to keep in mind that the surfaces where people touch — bars or doors — should never be considered sanitized,” The Rapid said in a statement. “These surfaces are only clean until someone touches it or coughs/sneezes nearby.”

The Rapid also discourages nonessential travel on all buses, as well as carpooling and vanpooling services.

Facebook Comments