The Rapid implements service changes

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Courtesy The Rapid

The Rapid began instituting new schedules, new routes and more frequent bus travels on its busiest routes on Monday.

The Rapid now runs six of its busiest routes every 15 minutes on weekdays from 6 a.m.-6 p.m., which will result in 136,000 more residents and 67,000 more area jobs being located within one-quarter mile of 15-minute service.

Also, new connections to high-demand destinations were created at the Plainfield Meijer store, Rivertown Mall, as well as Ivanrest Avenue and Gezon Parkway.

The changes were implemented due to the recommendations of the Mobility for All project. The two-year project incorporated public outreach and sought technical analysis. There were over 70 meetings with community partners, stakeholders and individuals (including digital public meetings and on-site meetings at The Rapid). Multiple surveys garnered over 900 responses.

There was a local study and benchmarking with similar transit systems including ridership and land use analysis (pre-pandemic and throughout 2020 and 2021), regional travel pattern analysis (including pre-pandemic and 2020 data) and employment, residential and retail development analysis.

“The service plan that (was) implemented on Monday is the result of exhaustive study and public feedback, and we’re confident that the changes being made will provide better service overall to the residents of the entire six-city area,” said Max Dillivan, senior planner and project manager for Mobility for All. “We’re excited to be offering two days of free rides to help customers transition to new schedules and adjusted routes.”

The Mobility for All project was conducted on a budget-neutral scenario, meaning no increase in local operational funding was required to implement the service enhancements.

For additional information or a digital copy of the new schedule book, visit ridetherapid.org/mobility-for-all.

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